Privacy Policy — Rapid Home Restore

Last modified: 2026.

Rapid Home Restore is a DBA of My Restoration Hub. This Privacy Policy explains the data collection and use practices of Rapid Home Restore on the website RapidHomeRestore.com and all sub-web pages ("Websites"). By using the Websites, you signify your assent to this Privacy Policy. We are committed to protecting your privacy and honoring the integrity of your personal information.

Mobile phone numbers and SMS opt-in data or consent are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Any SMS communications you receive from Rapid Home Restore are sent by Rapid Home Restore (or by a messaging provider acting on our behalf and only for our messages), not by third parties.

We may disclose information to service providers only as necessary to deliver the services you requested or to support our business operations, and those providers are contractually limited to using the information for those purposes.

For any requests concerning your personal information, contact us by email at info@rapidhomerestore.com or by phone at +1 (786) 550-2673.

What This Privacy Policy Covers

This Privacy Policy applies to the services offered by Rapid Home Restore via the Websites and features offered in connection with the Websites. The Websites are hosted in the United States. It covers how we collect, use and share information — including personal information you provide and information collected automatically when you use the Websites. It does not apply to third-party sites or services we do not own or control.

Information We Collect

Identifiers and contact information (name, address, email address, phone number).
Commercial information, such as records of online activities.
Device and online identifiers (IP address, cookie data, similar unique identifiers).
Internet or other electronic network activity (browsing history, interactions with the site or ads).

We use personal information collected through the Websites to:

Provide personalized service and fulfill inspection or estimate requests.
Conduct market research.
Run features that incorporate submissions to the Websites.
Deliver information and services you request or subscribe to.
Provide you with information about, and access to, products and services we offer, either ourselves or jointly with or on behalf of other organizations.

SMS Communications & Consent

SMS program name: Rapid Home Restore. By checking the optional SMS consent box on our inspection request form and providing your mobile number, you consent to receive recurring SMS messages from Rapid Home Restore, a DBA of My Restoration Hub, regarding your inspection request, scheduling, appointment reminders and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent is not a condition of purchase. Carriers are not responsible for delayed or undelivered messages.

SMS consent is collected through a separate, unchecked checkbox and is stored with the date and time of consent, the exact consent language shown, and the page URL where it was collected. If you do not provide SMS consent, you can still submit an inspection request and we will contact you by phone or email.

We do not sell, rent, or share mobile phone numbers or SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. Phone numbers and SMS consent records may be processed by our messaging and CRM service providers only to deliver our own messages and support our business operations.

If you receive marketing messages from Rapid Home Restore, you may unsubscribe by using the unsubscribe link in an email or by emailing info@rapidhomerestore.com. Some aspects of our services may no longer be available if you opt out. Marketing messages from local service partners must be managed directly with those partners.

Automatically Collected Information

We collect aggregate information through cookies and IP addresses, such as demographic and browsing patterns, referring pages, timestamps, and interactions with pages, video content and ads. We use this to monitor site usage, build marketing profiles, aid strategic development, manage our relationship with advertisers and content providers, and audit usage of the Websites.

Information From Other Sources

Where permitted by law, we may collect information from interactive applications, co-branded partners, and commercially available sources — including demographic data, publicly observed activity on third-party services, interests and purchase behavior, and other navigation data.

Use of Information

We may use collected information to fulfill your requests, improve our services, contact you, conduct research, resolve problems, provide reporting for internal and external clients, and prevent prohibited or illegal activities in accordance with our Terms of Use. We may combine information we have with information obtained from business partners and create non-identifying compilations shared with other companies to help understand visitor patterns.

Use of Cookies

We use cookies, tags and similar technologies to recognize your preferences and administer the Websites. This information does not include your name, address, email or other personally identifiable information. You may refuse or delete cookies, though this may affect your use of some portions of the Websites.

Disclosure of Information

Authorized third-party service providers assisting with customer support, messaging delivery, analytics, marketing and data processing on our behalf.
Business transfers (merger, acquisition, asset sale), subject to applicable legal obligations.
Legal requirements: subpoenas, court orders, legal process, law enforcement and other legal obligations.
To protect our Websites and users, and enforce our agreements.
Service providers are used only as necessary to deliver the services you requested or to support our business operations.
Mobile phone numbers and SMS opt-in data or consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

Submissions, Children, Security, Retention, International Transfer

Children under 13 should not submit personal information without parental consent; we delete such data upon becoming aware of it. We maintain reasonable administrative, technical and physical safeguards to protect your information. Contact info@rapidhomerestore.com for any related requests.

U.S. State Privacy Rights

Depending on your state of residence, you may have rights to know, access, delete, correct, port, and opt out of the sale/targeted advertising/profiling of your personal information, and a right to non-discrimination for exercising these rights. We do not currently engage in profiling that produces legal or similarly significant effects. To exercise any rights, email info@rapidhomerestore.com. We will verify your identity, respond within 45 days (up to 90 for complex requests), and provide an appeal path if we decline a request.

Data Deletion Requests

You may request deletion of personal data associated with your interactions with Rapid Home Restore, including data collected through the Websites, our Facebook/Messenger integrations, and our advertising attribution systems. To submit a request, contact us by email at info@rapidhomerestore.com or by phone at +1 (786) 550-2673 — the same contact information listed above.

Please include enough information for us to identify the relevant record — for example, your name, the phone number or email address you used, and, if known, the approximate date of your submission. We will verify your identity before processing a request, and verified deletion requests will be processed in accordance with applicable requirements. Response timelines are described under "U.S. State Privacy Rights" above.

Changes in Privacy Policy

We reserve the right to change this Privacy Policy at any time; changes are effective upon posting. Continued use after changes constitutes acceptance.